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Skills Development Training
Emotional Intelligence
Lead, collaborate, and perform under pressure
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Custom & FlexibleThis program can be tailored to your organization's specific needs and schedule
Live-onlineAvailable Format
In-Person (F2F)Available Format
In-HouseAvailable Format
Course Overview
Emotional Intelligence develops self-awareness, empathy, and relationship management skills. Participants will learn how to manage emotions, build strong relationships, and lead effectively in high-pressure environments.
Key Takeaways
- Increase self-awareness and self-regulation
- Strengthen empathy and social skills
- Improve leadership and collaboration
- Manage stress and emotional triggers
- Enhance interpersonal relationships
Course Outline
DAY 1
Emotional Intelligence Foundations
1 What is Emotional Intelligence
2 Self-Awareness and Self-Management
3 Emotional Triggers and Stress Management
4 Empathy and Social Awareness
DAY 2
EI for Leadership & Performance
1 Relationship Management Skills
2 EI in Leadership and Teamwork
3 Conflict and Emotion Management
4 Emotional Intelligence Action Plan
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