Problem Solving & Decision Making

Solve complex challenges with critical thinking

Duration2 Days

LanguageEN/AR

Custom & FlexibleThis program can be tailored to your organization's specific needs and schedule

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Live-onlineAvailable Format

In-Person (F2F)Available Format

In-HouseAvailable Format

Course Overview

This program builds analytical thinking, problem-solving, and decision-making capabilities. Participants will learn structured problem-solving models, root cause analysis, and decision-making frameworks to address complex business challenges.

Key Takeaways

Apply structured problem-solving frameworks
Analyze root causes effectively
Make data-driven decisions
Reduce decision bias and errors
Enhance critical and strategic thinking

Course Outline

DAY 1

Problem Solving Fundamentals

1 Problem Solving Models and Tools

2 Root Cause Analysis (Fishbone, 5 Whys)

3 Creative and Analytical Thinking Techniques

4 Decision-Making Frameworks

DAY 2

Advanced Decision Excellence

1 Bias and Risk in Decision Making

2 Data-Driven and Strategic Decisions

3 Group Decision Making and Consensus

4 Problem Solving Action Plan

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