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Skills Development Training
Problem Solving & Decision Making
Solve complex challenges with critical thinking
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Custom & FlexibleThis program can be tailored to your organization's specific needs and schedule
Live-onlineAvailable Format
In-Person (F2F)Available Format
In-HouseAvailable Format
Course Overview
This program builds analytical thinking, problem-solving, and decision-making capabilities. Participants will learn structured problem-solving models, root cause analysis, and decision-making frameworks to address complex business challenges.
Key Takeaways
- Apply structured problem-solving frameworks
- Analyze root causes effectively
- Make data-driven decisions
- Reduce decision bias and errors
- Enhance critical and strategic thinking
Course Outline
DAY 1
Problem Solving Fundamentals
1 Problem Solving Models and Tools
2 Root Cause Analysis (Fishbone, 5 Whys)
3 Creative and Analytical Thinking Techniques
4 Decision-Making Frameworks
DAY 2
Advanced Decision Excellence
1 Bias and Risk in Decision Making
2 Data-Driven and Strategic Decisions
3 Group Decision Making and Consensus
4 Problem Solving Action Plan
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